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Smile when you speak
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We sweat the small stuff
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Make your words chocolate
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If you haven’t listened to an angry customer long enough for them to apologize to you, you haven’t listened long enough
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Within every mistake lies opportunity
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We find a way to say “YES”
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We follow the wisdom of Vanilla Ice:
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Stop, collaborate and listen
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If there is a problem, yo, I’ll solve it
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