True Title has partially re-opened its offices for closings. Following is a summary of our current closing options to accommodate the varying needs and concerns of our client base across the region. As with all other procedural changes during the COVID-19 crisis, these offerings are subject to change as the pandemic situation changes and further guidance and orders are received from the CDC and government leaders.
- IN-OFFICE CLOSINGS.
- Buyers, sellers and borrowers may now complete their closing at the closing table. Masks are required for entry into the office, and we ask that ONLY required signers attend the closing.
- If any signer has any COVID-19 symptoms or has been diagnosed with COVID, please do not enter the office, and refer to the curbside or AVN closing options below.
- True Title staff will wear masks in the lobby, at the closing table, and in other common areas for the safety and respect of all involved.
- Immediately following each closing, closing tables, chairs, pens and other common surfaces will be disinfected.
- Coffee, water and other drinks are available to clients in the lobby; all items are “single-serve”; please discard any item that you personally touch.
- Buyers, sellers and borrowers may now complete their closing at the closing table. Masks are required for entry into the office, and we ask that ONLY required signers attend the closing.
- CURBSIDE CLOSINGS.
- The curbside closing option will remain available for any client who prefers this option. Our closers will provide the document package in advance.
- Upon arrival, clients should call their closer, and the closer will appear at their car with the set of documents. Questions can be asked immediately at that time, and if questions arise during the signing, they will be able to call the closer directly to talk through those questions.
- All other standard curbside closing procedures will remain in place.
- AVN CLOSINGS.
- The AVN (Zoom) closing option remains available – for an additional fee – for any clients who are more comfortable remaining in their home, or who have been diagnosed with or have symptoms of COVID-19.
- Clients should contact their closer to confirm that this type of closing is necessary.
Should you have any questions or concerns about our closing option offering, please feel free to discuss with your closer or contact a member of our senior management team.
